Visualization Systems for Real Time Crime Centers

Superior Incident Response and Increased Officer Safety

Law enforcement agencies across the country all count on Haivision MCS visualization systems for their Real Time Crime Centers (RTCCs). With a Haivision video wall, officers and operators can view all incoming assets such as IP cameras, 911 calls, and officer intelligence from the field across one common operating picture. This up-to-the-minute situational awareness gives officers and first responders a considerable advantage to fight crime and coordinate resources throughout their jurisdiction.

Haivision designs and delivers complete visualization systems, including displays, processors, content and device management software, and more. Your new, custom solution will be installed at your location and fully integrated into your environment

What to Consider for Your Real Time Crime Center

RTCCs are designed to house operators and officers who receive intel from the field and parse through verified information in order to address and respond accordingly. These facilities should be ready to arrange content at a moment’s notice. Any visualization system put in place must be ready to integrate with existing physical and technological tools and architecture. Whether you’re transforming an existing space or building a Crime Center from the ground up, there are several factors to consider from the onset.

Technology needs

  • What asset types are coming into the facility?
  • What applications and software tools will officers be using?
  • Are any applications web-based?

Integrating existing technology

  • Can you manage system hardware easily?
  • How often do you add new tools/systems?
  • Are tools/applications department specific?

Staff rotation and acumen

  • How often does your staff rotate/change?
  • Do you have a technical resource on staff?
  • How technically experienced is your average operator?

Physical space

  • Will you need multiple walls per location?
  • Do you need to make architectural changes to house a video wall?
  • How many operators will view the wall at once?

Interagency Collaboration

Real Time Crime Centers benefit the public by not only providing a shared visualized workspace for policing that community, but they also provide extremely valuable space for local law enforcement to collaborate with other public safety agencies and organizations.

Command 360’s intuitive interface lets users make room for additional groups to access and work alongside operators from local, state, and federal agencies whenever necessary.

System Component Considerations

A Real Time Crime Center video wall system must be able to manage multiple incoming sources, arrange and identify important details in that content, and disseminate that information to operators efficiently. These sources range from incident recognition software such as ShotSpotter to HD video feeds from IP cameras.

Our platform allows users to bring all possible input sources together for quick and easy operator access. The real-time situational intelligence gained through the common operating picture is priceless when it comes to informing officers in the field of potential threats and developments. Making sure you have the right equipment in your crime center is imperative.

LED or LCD Displays?

LCD and LED displays are useful when displaying a variety of content, but given the type of content routinely coming into an RTCC, they typically benefit from LCD video walls over LEDs for a variety of reasons. Our CineView III LCD displays represent some of the best examples of these advantages over LED for Crime Center systems:

LCD Video Wall Panel & LED Video Wall Panel

  • LCD displays offer the best resolution while viewing a high number of video inputs
  • Users can easily adjust content feeds to fit within or around ultra-narrow bezels
  • Designed for easier access and service by isolating power supplies and processing
  • Haivision LCD panels boast a 150,000+ hour Mean Time between Failure (MTBF)

Learn About CineView III

Content & Device Control Management System

Command 360 software allows for complete access to every piece of content across your operations center network. Designed for use by anyone, regardless of technical expertise, Command 360 lets users control their video wall on a browser-based platform through any PC or smart tablet.

Command0 Interface on Tablet & Laptop

  • Intuitively manage third-party devices directly through the Command 360 interface
  • Users can easily push real-time content between workstations and the video wall instantly
  • Build custom content layouts and switch between them on the fly
  • Increase the number of camera feeds on the wall by programming content rotation

Learn About Command 360

Reliable & Powerful Processing

Designed for mission-critical spaces and 24/7 operation, our Alpha FX Elite and Alpha FX Core processors are ideal for RTCC visualization systems as they support the largest number of displays, input sources, and IP streams of any similar device on the market.

Alpha FX Elite & Alpha FX Core Video Wal Processors

  • Accepts and supports virtually any source – digital or analog, physical or IP
  • Windows 10 PC-based architecture
  • Native video and image rendering without expansion hardware
  • Accelerated graphics processing for incredible resolutions

Alpha FX Processors

Commissioning, Integration, & Training

Our expert consultants work alongside architects and/or engineers to fully realize every aspect of your RTCC. Through our consultations, we will design every aspect of the custom visualization solution that best suits your needs and requirements. Upon installation we train your team members to get the most out of your new investment. We oversee integration of your existing hardware and software into the new video wall system before a detailed commissioning process guarantees every component is operating at maximum efficiency.

Charlotte-Mecklenburg Police Department

The City of Charlotte needed to update and standardize their visualization technology while streamlining the collaboration between their RTCC, EOC, and Command Center.

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