Risk Management for Control Rooms & Ops Centers

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At its core, risk management is an exercise in collecting, analyzing, and monitoring the latest situational information which could impact organizational missions. Early identification of risk allows operational teams to take preventative action. Appropriate measures mitigate losses in data, time, and avoid increased costs. By that comparison, operations centers naturally extend risk assessment and mitigation. Network, security, and other mission-critical operation centers use state-of-the-art equipment and visual intelligence systems to gather real-time data. Skilled operators apply expert judgment to evaluate video, data, web content, and system analytics to identify and act on potential threats.

Today, cybersecurity must be agile enough to keep pace with the sophisticated malware attacks global hackers launch every day. Operations centers must incorporate high-performing visual intelligence and collaboration platforms that are inherently secure, scalable, and redundant. Doing so ensures continuity of operations and effective response to threat incidents.

This accessibility to visual intelligence is a hallmark of effective security. In accordance with the principles of good cyber risk management, increased visibility of potential threats alert operators with greater precision as to how and where systems need protected. A well-designed video wall system pools information from numerous sources and a variety of inputs (cameras, websites, local applications, field devices, etc.). An intuitive and dynamic content management platform enables operators to effortlessly launch, organize, annotate, share, and manipulate relevant content while excising unnecessary information, which is particularly important during a crisis or threat event.

The role of the operations center or control room is to deliver the most pertinent real-time cyber data to decision makers to support the execution of key risk management practices:

  • Identify
  • Analyze
  • Evaluate or prioritize
  • Treat
  • Monitor and review

Haivision’s video collaboration platforms are used in thousands of mission-critical control rooms and operations centers around the world. Our high-performance video walls and dynamic content control software are designed to meet all the requirements which support effective risk management.

Content Management

CineNet content control software is an industry-leading, dynamic, intuitive application. It requires minimal training and can be easily used by all technical skill levels. Its drag-and-drop asset management and customization tools provide truly limitless means to organize and display information related to any developing risks. Flexible device control, annotation tools, and programmable activities enable operators to curate risk profiles for real-time data.


Occasionally, risk evolves into an actual crisis regardless of how early it was identified, monitored, or addressed. The number of successful ransomware attacks is evidence that not all risk can be mitigated. In such circumstances, continuity of operations (COOP) is critical. An effective operations center is prepared to immediately transfer to swappable or mirrored systems with back-up data immediately available. Haivision systems provide routine automated backups as well as manual backup capability. With the appropriate components, video processors can be mirrored to hot-swappable video walls without interruption of service to local and remote sites. COOP is essential for ongoing mitigation of threat events.


Operations must be able to scale with ease to meet not only planned growth requirements, but unexpected ones as well. A visual collaboration system must accommodate
additional assets, devices, and content in the event unexpected risk events arise. Once again Haivision designs for scalability with minimal impact to existing operations. For detailed technical insight into this important feature, see our latest white paper, Evaluating Scalability for Control Rooms.


Sometimes risk develops from internal, rather than external, sources. Information shared at the wrong time with the wrong audience can create a variety of problems Although internal errors are more easily contained, it’s important to ensure control room operators execute responsibilities in accordance with appropriate security and permissions. CineNet software allows administrators to assign user and user group access at the system and activity level. It’s a small measure that raises confidence that the right people have the right access to information. On a broader scale, and relative to external threats, Haivision utilizes a variety of platform components to protect digital and hardware assets.

Operations centers and control rooms exist in part as a function of risk management. The value of a robust risk management program for operations centers cannot be overstated. In fact, current trends reflect the rise of Risk Operation Centers (ROCs) to dedicate focused support for companion centers, such as Security Operations and Network Operations Centers (SOCs and NOCs).

Contact us to learn more about how Haivision’s visual intelligence systems fulfill the wide range of operation center requirements such as redundancy, scalability, and security. Schedule a demo of our feature rich CineNet software to see how it can support your organization’s risk management objectives.

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